Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details)

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Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details) - USD ($)
$ in Millions
Dec. 31, 2023
Dec. 31, 2022
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,053,732 $ 1,045,747
Percentage of outstandings, total outstanding 100.00% 100.00%
Loans and leases, measured at fair value $ 3,569 $ 5,771
Asset Pledged as Collateral    
Financing Receivable, Past Due [Line Items]    
Loans and leases 33,700 18,500
Asset Pledged as Collateral | Federal Reserve Bank And Federal Home Loan Bank    
Financing Receivable, Past Due [Line Items]    
Loans and leases 246,000 163,600
Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,569 $ 5,771
Percentage of outstandings, total outstanding 0.34% 0.55%
Direct/indirect consumer | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans $ 39 $ 27
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases 459,965 456,385
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 459,722 456,046
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 243 339
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 66 71
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 177 268
Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans 1,600 1,600
Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 228,403 229,670
Consumer real estate | Residential mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 228,403 229,670
Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 25,527 26,563
Consumer real estate | Home equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 25,527 26,563
Credit card and other consumer | Credit card | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 102,200 93,421
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 53,900 51,800
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 46,000 50,400
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,800 3,000
Credit card and other consumer | Direct/indirect consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 103,468 106,236
Credit card and other consumer | Other consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124 156
Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 593,767 589,362
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 358,931 358,481
Loans and leases, measured at fair value 2,200 2,900
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124,581 124,479
Loans and leases, measured at fair value 1,200 2,500
Commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 590,441 583,930
Commercial | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 358,931 358,481
Commercial | Carrying Value | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124,581 124,479
Commercial | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 3,326 5,432
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 72,878 69,766
Commercial | Commercial real estate | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 66,800 64,900
Commercial | Commercial real estate | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 6,100 4,800
Commercial | Commercial real estate | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 72,878 69,766
Commercial | Commercial lease financing | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 14,854 13,644
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 9,415 9,055
Commercial | U.S. small business commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 19,197 17,560
30 to 59 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,273 $ 3,544
Percentage of outstandings 0.31% 0.34%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,253 $ 1,835
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 198 184
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 150 155
30 to 59 Days Past Due | Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,177 1,077
30 to 59 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 90 88
30 to 59 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 680 466
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 306 204
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
30 to 59 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,020 1,709
30 to 59 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 477 827
30 to 59 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 86 317
30 to 59 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 247 409
30 to 59 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 44 49
30 to 59 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 166 107
60 to 89 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,301 $ 1,158
Percentage of outstandings 0.12% 0.11%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 954 $ 658
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 77 75
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 102 88
60 to 89 Days Past Due | Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 302 245
60 to 89 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 38 32
60 to 89 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 515 322
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 99 59
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
60 to 89 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 347 500
60 to 89 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 96 288
60 to 89 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 21 59
60 to 89 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 133 81
60 to 89 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 8 9
60 to 89 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 89 63
90+ Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,307 $ 2,836
Percentage of outstandings 0.32% 0.27%
90+ Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,305 $ 1,918
90+ Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 252 368
90+ Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 738 788
90+ Days Past Due | Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 829 945
90+ Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 161 211
90+ Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,224 717
90+ Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 91 45
90+ Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
90+ Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,002 918
90+ Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 225 330
90+ Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 64 144
90+ Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 505 77
90+ Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 24 11
90+ Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 184 356
Total Past Due 30 Days or More    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 7,881 $ 7,538
Percentage of outstandings 0.75% 0.72%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 5,512 $ 4,411
Total Past Due 30 Days or More | Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,308 2,267
Total Past Due 30 Days or More | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 289 331
Total Past Due 30 Days or More | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,419 1,505
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 496 308
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
Total Past Due 30 Days or More | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,369 3,127
Total Past Due 30 Days or More | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 798 1,445
Total Past Due 30 Days or More | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 171 520
Total Past Due 30 Days or More | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 885 567
Total Past Due 30 Days or More | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 76 69
Total Past Due 30 Days or More | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 439 526
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,042,282 $ 1,032,438
Percentage of outstandings, total outstanding 98.91% 98.73%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 454,210 $ 451,635
Total Current or Less Than 30 Days Past Due | Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 226,095 227,403
Total Current or Less Than 30 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 25,238 26,232
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 99,781 91,916
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 102,972 105,928
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124 156
Total Current or Less Than 30 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 588,072 580,803
Total Current or Less Than 30 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 358,133 357,036
Total Current or Less Than 30 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124,410 123,959
Total Current or Less Than 30 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 71,993 69,199
Total Current or Less Than 30 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 14,778 13,575
Total Current or Less Than 30 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 18,758 $ 17,034