Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.23.3
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Sep. 30, 2023
Dec. 31, 2022
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,833 $ 3,808
Accruing past due 90 days or more $ 1,567 $ 1,711
Nonperforming loans and leases, percent outstanding 0.46% 0.37%
Accruing past due 90 days or more, percent outstanding 0.15% 0.16%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,792 $ 2,754
Accruing past due 90 days or more 1,282 1,087
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,185 2,167
Accruing past due 90 days or more 265 368
Consumer Portfolio Segment | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,987 1,973
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 479 510
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 393 393
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 1,016 717
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 128 77
Accruing past due 90 days or more 1 2
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,041 1,054
Accruing past due 90 days or more 285 624
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 561 553
Accruing past due 90 days or more 85 190
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 102 212
Accruing past due 90 days or more 4 25
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,343 271
Accruing past due 90 days or more 6 46
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 18 4
Accruing past due 90 days or more 5 8
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 17 14
Accruing past due 90 days or more 185 355
Nonperforming Loans | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 180 260
Accruing past due 90 days or more $ 85 $ 108